MyIT CRM - The Best Free & Opensource Computer Repairs and Servicing CRM Software

MyIT CRM as been steadily developed of the 18 months since it's started.
Built from the Open Source Cite CRM version which was a great starting point at the time, it has become quite difficult to add all those features which you the users have requested.

It has been decided by the team that we will begin rewriting MyIT CRM from the ground up, and this time using Ruby and Rails programming language.
Now before you ask, MyIT CRM (php/current version) will continue to be developed and bugs resolved, and of course the odd feature thrown in as well, so you will be able to get updates and releases still for your current installs.

MyIT CRM (the Ruby version), has already begun development.
With all the features that you users have already requested are being planned for in advance in this rewrite.

Some quick Question/Answers:
Q: Why not just recode the current MyIT CRM php version?
A: The amount of time, I believe it would take to do this, would out-way the benefits that would be gained from a ground up rewrite.

Q: Why change the programming language from PHP to Ruby/Rails?
A: The whole php and mysql language to me was and still is a little daunting. Ruby language is more “human” like in it’s language and requires less double up in coding. Eg: Currently, to create a page in html and/or php code to show it to the user, then to manipulate the data using php and database queries.
In Ruby, the language generates this for you with minimal input. If interested check out http://railscasts.com for fantastic video podcasts and you soon get the picture.

Q: What about all my current data that is stored in the current MyIT CRM?
A: We will develop an export/ import process to import all your clients, invoices, labour rates, etc into the Ruby version so you hit the ground running!

I personally have been using/writing in ruby for last few weeks and am loving it. Sick I know, but compared to PHP it makes more sense to me.
I will be focusing my efforts on the rewrite whilst our other devs will continue on the php version in the interim until we have a comparable ruby version.

Some of you maybe itching to see what we have done in a short amount of time?
Just visit http://myitcrm.com:12003 this is a concept version and base for the rewrite.
Also you may want to check out http://github.com/myitcrm , the code repository going forward.

Concept Demo info:
Please take a minute or two to have a look and give us some feedback on it.
Login details are :-
Username = admin
Password = admin

Try and create a new user eg yourself, sign in as your new login. test it out.
NOTE: All new users will automatically be assigned Client roles status, so access is limited.

If you have any questions or comments then post them here.

Unfortunately, The upgrade process is broken in v0.2.9.0.

1. Certian sections display Database errors when saving data.
2. Upgrade script doesn't through errors and if errors are thrown then the upgrade process is corruted and will potentially throw more errors upon running the upgrade process again.

We have reported the issue here #137 and a working on a fix.

NOTE: Fresh installs are not affected only upgrading from 0.2.8.x to 0.2.9.0

The Dev team have been working hard since the last release on fixing bugs, adding new features and testing.

It is with great pleasure to announce the release of MyITCRM v0.2.9.0!

• Custom Date formatting. Choose from dd/mm/yy or mm/dd/yy mainly for or US based users
• Expense and Refund Section, To log all your data in the one place (Thanks to Shoulders for this useful module)
• Numerous bugs, styling and some little surprises along the way. Simply to many to list here so please checkout the changelog.

You can download this latest release here MyITCRM_0.2.9.0,zip

Regards,
Team MyITCRM

This next release has been delayed longer then originally planned, but the Team have been working hard behind the scenes.

For those of you eager to keep up-to-date with when the next release date will be, then simply visit the Roadmap page for the expected release date.

There is big news regarding MyIT CRM and it's future which will pave the way for for better things to come! This news will be announced shortly after this next release.

Team MyIT CRM

Hi All, I want to put to the community the question if Authorize.NET is used in MyIT CRM?

With the various payment methods used in MyIT CRM is it still a valid option?
The reason I am asking this is that should we spend time to develop it further or simply remove it.

Please take the time to answer the Poll and we will base our future development on the results.

PS: I have also had no issues or forum posts reported to us regarding this feature, hence why I am asking this question..

I would like to thank those of you who have been emailing me in regards to when the next release will be and I thankyou for your positive comments about the software.
It is is regret that we will be delaying the release by a few weeks. This will hopefully give us enough time to finish off the all the issues and features that you all have provided. It's been a huge task but an enjoyable one for the team.
We are currently ~80% complete with some final touches being put into place, then comes the testing process.

We will continue to work hard and have some fun along the way.

If you want to help out we need your help on creating the Wiki pages required to help out current and new users.

Also we appreciate those of you who have made donations and we appreciate them greatly.
For those of you who would like to donate but don't know how too, please click on the donate button below or visit our website and click the Donate button in the top right hand corner.
Any amount from as little as $1 is appreciated.

Tim Jacobs from http://texaspcmedics.com has volunteered some of his time to help create the wiki for MyIT CRM.

Tim will create the wiki articles that we require to provide help and support on how to use MyIT CRM to it's fullest.
These articles will be linked to the help icons in the MyIT CRM software.

Please give Tim a warm welcome to the Team and if you can assist, please contact Tim via his user information.

MyIT CRM is looking for energetic developers looking for a challenge or just want to brush-up some of your skills in php coding.
Experince in php is desirable but if your keen on learning it, then please join us.

If you can donate an hour a year to an hour a day, any help that you can offer is greatly appreciated.

Students learning or who want to gain some "On The Job Experience" are more then welcome to join us too.

Please send an email to myitcrm [@] gmail.com should you require anymore information regarding the project.

The Team at MyIT CRM look forward to your email and the community your contribution!

Regards,
Team MyIT CRM

The team at MyIT CRM would like to announce the opening to the public of our new website for the development and hosting of the MyIT CRM software.
Why did we change and what are the changes?
Well we used to run seperate software like wordpress, trac and phpbb for the forum. We wanted to get intergration between them all but this would was not possible without major hacks and upgrades. We searched around for suitable solutions and we decided to move to redmine. Redmine is like TRAC but it has a built-in forum and bug tracker as well as wiki and file control. It also has capacity to create plugins (sub projects) that we will incorperate in the coming months.
Redmine is a powerful program and is suited to what we required for further development and user intergration of MyIT CRM.

As of the 14/12/2009 we have gone live with this site and the old TRAC, wordpress sites have been shutdown. The old forum site will remain in place but posting and new user registraions will be stopped.

We encourage that all prevoius users register with this site to stay up-to-date with the latest news and releases as well as post new bugs and participate in the ongoing development of our software.

From the team at MyIT CRM we wish you a Merry Christmas and a Happy and Safe New Year and look forward to developing/chatting with you!

We have now all but completed the migration over to redmine. There are a few more things to go before we go live but we anticipate that this will be sooner then the proposed 21/12/09 date.
For the interim, we will continue to use svn but we have migrated this to google's code storage. The reason behind this was that sourceforge svn was slow and the current svn storage had to be removed. We had an account with google so this was the obvious choice and is faster then sourceforges servers. We al investigated using git but time was not on our side and there were still some little issues that we could not get resolved from our IDE interface. We will continue to work towards using git in the future but until then, svn is the second choice.